Service Interruption on Model Gateway, Agent Service, Knowledge Service, Knowledge Ingestion Service, Tools Service, Trimble Agent Studio, Trimble Assist, Evals Service Service(s)

Incident

Service Interruption on Model Gateway, Agent Service, Knowledge Service, Knowledge Ingestion Service, Tools Service, Trimble Agent Studio, Trimble Assist, Evals Service Service(s)

Status: closed
Start:
End:
Duration: 19 minutes
Affected Components:
Model Gateway Agent Service Knowledge Service Knowledge Ingestion Service Tools Service Trimble Agent Studio Trimble Assist Evals Service Chat Completions Embeddings KB Search and Retrieval KB Ingestion Jobs Dataset Catalog Server Catalog Dataset Retrieval Evaluator Catalog Virtual Server Catalog OpenAPI Server Catalog MCP Server Catalog MCP Virtual Server Catalog MCP OpenAPI Server Catalog
Update

Dear Customer,


Our team is investigating an issue on the following service(s):

Model Gateway, Agent Service, Knowledge Service, Knowledge Ingestion Service, Tools Service, Trimble Agent Studio, Trimble Assist, Evals Service

We sincerely apologise for the service interruption and will provide further updates as soon as possible.

Resolved

Dear Customer,


Service Interruption Affecting Service(s):

Model Gateway, Agent Service, Knowledge Service, Knowledge Ingestion Service, Tools Service, Trimble Agent Studio, Trimble Assist, Evals Service


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

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