Service Interruption on Trimble Agent Studio, Trimble Assist, Agent Service, Model Gateway, Knowledge Ingestion Service, Knowledge Service Service(s)

Incident

Service Interruption on Trimble Agent Studio, Trimble Assist, Agent Service, Model Gateway, Knowledge Ingestion Service, Knowledge Service Service(s)

Status: closed
Start:
End:
Duration: 12 minutes
Affected Components:
Model Gateway Agent Service Knowledge Service Knowledge Ingestion Service Trimble Agent Studio Trimble Assist Chat Completions Embeddings KB Search and Retrieval KB Ingestion Jobs
Update

Dear Customer,


Our team is investigating an issue on the following service(s):

Trimble Agent Studio, Trimble Assist, Agent Service, Model Gateway, Knowledge Ingestion Service, Knowledge Service

We sincerely apologise for the service interruption and will provide further updates as soon as possible.

Resolved

Dear Customer,


Service Interruption Affecting Service(s): Trimble Agent Studio, Trimble Assist, Agent Service, Model Gateway, Knowledge Ingestion Service, Knowledge Service


 Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.